Bomgar

Bomgar is a secure remote support software tool, now called BeyondTrust Remote Support. Remote Support enables help desk teams to quickly and securely access and fix any remote device anywhere, on any platform, with a single solution. Support everything—computers, mobile devices, hardware, and peripherals.

How to Get or Use This Software

UmichITAM

If your unit is a UmichITAM member, ask your unit IT for access to this software.
Platforms:
  • Windows
  • MacOS
  • Linux/UNIX
Cost: No Cost
Available to:
  • Regular Staff
  • Temporary Staff
Campuses:
  • Ann Arbor
Permitted Use:
  • Administration

License Information

Terms & Conditions

There are no notable restrictions common to U-M, apart from not using the software to gain unauthorized access to a machine.

Full Terms & Conditions

Consortium/Funding Info

This license is funded by the UmichITAM software-sharing consortium. Contact [email protected] for information about joining UmichITAM.

Your Responsibilities

It is your responsibility to protect university resources and data by ensuring that you use software in compliance with relevant university policies and standards, store and process all sensitive data within approved systems, and ensure equitable access to information technology for users with disabilities.

Individuals at U-M are ultimately responsible for any infringing software on their computers or devices or for violating the terms and conditions of software licenses. Individuals are responsible for reviewing the SPG on Software Procurement and Licensing Compliance.